Call Control on Demand

Imagine having the ability to produce your campaigns based on a specific criteria yet having the flexibility to reach your contacts in a way that suites your needs. Choosing the way you wish to communicate with your clients is what PowerNOW has in store for you. Whether you are looking to Auto Dial a campaign to leave a pre-recorded message or even preview dialing records it is a simple as 1,2,3…

PowerNOW Progressive Dialing

In a Progressive mode dialing, agents log in to a predefined list where customer information automatically pops on agents screen before the call is placed giving the agent enough time to pronounce the callers name correctly and have all the information handy. This method of dialing also ignores the answering machines detection so that a personal message can be delivered. Certain campaigns require a more personal contact.

Agent-less Campaigns or Auto Dialing Campaigns

Auto Dialing or Agent less Campaign based dialing gives you the ability to dial as many campaigns as your wish and deliver a message to your prospects and customer with the capability to direct transfer called party when then they wish to talk to a live agent or to leave a message or answer to a survey.